Frequently Asked
Questions
Here you all the information about your stay and everything that comes with it, from amenities to practical details. Still missing something or have a question? Let us know and we’re here to assist.
- General
- Is there parking available at the hotel?
Directly beneath the hotel, you’ll find Q-Park Handelsbeurs — a public car park with direct lift access to Sapphire House Antwerp. For current rates, availability, and further details, we kindly refer you to the official page of Parkeergarage Handelsbeurs.
- Does the hotel have a swimming pool or wellness facilities?
Sapphire House Antwerp does not have a swimming pool or wellness facilities.
- Is there a fitness center available?
Sapphire House Antwerp offers a 24-hour fitness center. Gym 24/7 is exclusively accessible to our hotel guests.
- I lost something during my visit, what should I do?
If you’ve lost something during your stay, please contact our front office at +32 3 201 03 70 or info@sapphirehouseantwerp.com. We’ll be happy to assist you.
- Restaurants & bars
- Does the hotel have a restaurant?
Yes, at Sapphire Bistro you can enjoy an à la carte lunch and dinner.
- Does the hotel have a rooftop bar?
Sapphire House Antwerp does not feature a rooftop bar.
- What are the opening hours of the restaurant and the bar?
Click here for the most up-to-date opening hours of Sapphire Bistro
- Rooms
- Is daily housekeeping service provided?
We provide daily cleaning for all hotel rooms.
- Are pets allowed in the hotel rooms?
Pets are warmly welcomed at our hotel. A supplement of €45 per night applies.
- Do all hotel rooms have a bathtub?
Not all rooms are equipped with a bathtub. If you have a preference for one, please let us know when making your reservation.
- Are there wheelchair-accessible hotel rooms available?
Yes, we offer 6 wheelchair-accessible rooms. If desired, please let us know when making your reservation so we can accommodate your needs accordingly.
- Are there hotel rooms with a kitchenette?
Our suites are equipped with a kitchenette.
- Does the hotel have smoking rooms?
The entire hotel is non-smoking.